Deleting your account and data

Luxara Payslip accounts are created by our HR team, not by signing up in the app, so deletion is a request to HR rather than a button in the app. We do not make you install anything or sign in to ask.

How to ask

Email hr@luxaraholidays.com from any address, with your full name and employee code, and the subject "Account deletion request". We acknowledge within 5 working days and complete the request within 30 days.

What is deleted

Your sign-in credentials, so the account can no longer be used.
Your staff profile: address, personal email, alternate phone, emergency contact, and your bank account details.
Any session tokens, immediately.

What we have to keep, and for how long

We cannot delete everything on request, because some of it is a statutory record rather than a profile:

Payslips and payroll records — retained for the period Indian tax and labour law requires (currently up to eight years from the end of the relevant assessment year). These are records of payments actually made to you and of tax filed on your behalf.
Statutory identifiers (PAN, UAN, PF, ESI) where they are attached to those filings, for the same period.

Once those periods lapse, the remaining records are deleted. Nothing retained is used for any purpose other than compliance and responding to a lawful request.

Deleting the app

Uninstalling Luxara Payslip removes the app's stored session from your device, but does not delete payslip PDFs you have already saved to your Downloads folder, and does not by itself delete your account — use the email above for that.